Terms and Conditions
General Terms and Conditions (GTC) for Viara Jewelry by Gavrilovic
1. Scope
These General Terms and Conditions (GTC) apply to all business relationships between Viara Jewelry by Gavrilovic (hereinafter "Viara") and its customers in the version valid at the time the contract is concluded.
2. Conclusion of contract
A contract between Viara and the customer is concluded as soon as the customer places an order on the website www.viara.ch and Viara confirms this order.
3. Prices and payment terms
All prices are in Swiss francs (CHF) and include VAT. Payment can be made by credit card, PayPal, advance payment or invoice. The purchase price is due immediately and must be paid without deduction.
4. Delivery and shipping costs
Viara delivers worldwide. The delivery time is usually a maximum of 3-5 working days for Switzerland and a maximum of 8-10 working days for the rest of the world. The shipping costs are shown to the customer during the ordering process and are to be borne by the customer. In the event of delivery delays, the customer will be informed immediately.
5. Right of withdrawal
Customers have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period begins upon receipt of the goods. To exercise the right of withdrawal, the customer must inform Viara in writing (e.g. by letter or email) of the withdrawal. The customer bears the direct costs of returning the goods.
6. Warranty and liability
Viara guarantees that the products delivered are free from material and manufacturing defects. The warranty period is two years from delivery. In the event of defects, the customer has the right to repair or replacement. Further claims, in particular claims for damages, are excluded unless there is gross negligence or intent.
7. Data protection
Viara undertakes to treat customers' personal data in accordance with the applicable data protection regulations. The data will be used exclusively to process the order and will not be passed on to third parties.
8. Retention of title
The delivered goods remain the property of Viara until full payment has been made.
9. Final provisions
Changes or additions to these terms and conditions must be made in writing. Should any provision of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected. Swiss law applies. The place of jurisdiction is the registered office of Viara in Oensingen.
Viara Jewelry by Gavrilovic
Klusstrasse 16
4702 Oensingen
CH - Switzerland
Phone: +41 79 173 14 08
Email: info@viara.ch
1. Scope
These General Terms and Conditions (GTC) apply to all business relationships between Viara Jewelry by Gavrilovic (hereinafter "Viara") and its customers in the version valid at the time the contract is concluded.
2. Conclusion of contract
A contract between Viara and the customer is concluded as soon as the customer places an order on the website www.viara.ch and Viara confirms this order.
3. Prices and payment terms
All prices are in Swiss francs (CHF) and include VAT. Payment can be made by credit card, PayPal, advance payment or invoice. The purchase price is due immediately and must be paid without deduction.
4. Delivery and shipping costs
Viara delivers worldwide. The delivery time is usually a maximum of 3-5 working days for Switzerland and a maximum of 8-10 working days for the rest of the world. The shipping costs are shown to the customer during the ordering process and are to be borne by the customer. In the event of delivery delays, the customer will be informed immediately.
5. Right of withdrawal
Customers have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period begins upon receipt of the goods. To exercise the right of withdrawal, the customer must inform Viara in writing (e.g. by letter or email) of the withdrawal. The customer bears the direct costs of returning the goods.
6. Warranty and liability
Viara guarantees that the products delivered are free from material and manufacturing defects. The warranty period is two years from delivery. In the event of defects, the customer has the right to repair or replacement. Further claims, in particular claims for damages, are excluded unless there is gross negligence or intent.
7. Data protection
Viara undertakes to treat customers' personal data in accordance with the applicable data protection regulations. The data will be used exclusively to process the order and will not be passed on to third parties.
8. Retention of title
The delivered goods remain the property of Viara until full payment has been made.
9. Final provisions
Changes or additions to these terms and conditions must be made in writing. Should any provision of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected. Swiss law applies. The place of jurisdiction is the registered office of Viara in Oensingen.
Viara Jewelry by Gavrilovic
Klusstrasse 16
4702 Oensingen
CH - Switzerland
Phone: +41 79 173 14 08
Email: info@viara.ch